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Media Requirements (Videos and Profile Picture)

Provide direct, public, stable URLs. These requirements apply to both video files and profile pictures.

Mandatory requirements​

  • Public HTTPS URL (no login, cookies, or referer dependencies).
  • Direct file URL (e.g. .mp4, .jpg, .png), not an HTML page or viewer.
  • Stability: must remain accessible and non-expiring for at least 30 days after submission (permanent is best).
  • No per-IP or short-lived signed URLs that expire within the work window.

If the URL is broken/expired/forbidden/redirected at any time before delivery, the upload is considered invalid. There is no refund for invalid links; you must reconfigure and may need a new paid slot.

Good examples​

  • https://cdn.example.com/videos/launch-spot-1080p.mp4
  • https://static.example.com/assets/profile/brand-avatar.png

Bad examples (will fail)​

  • https://drive.google.com/file/d/FILE_ID/view (viewer page)
  • https://example.com/download?id=123 (HTML redirect, not the file)
  • https://short.example.com/v.mp4?sig=abc&exp=10min (short expiration)
  • http://example.com/v.mp4 (not HTTPS)

Tips​

  • Test your URLs with curl -I <url> to ensure 200 OK and a direct content-type (e.g. video/mp4).

Recommendations​

  • Use a CDN with long-lived URLs.
  • Prefer video/mp4 for videos; common codecs supported.
  • Keep sizes reasonable; very large files can increase processing time.